Coronavirus (COVID-19)

Coronavirus has had a significant effect on peoples everyday lives and can cause fear and anxiety. This page will share with you further information about coronavirus, including places for support and advice, as well as detailing how this has impacted our service.

What is Coronavirus (COVID-19)?

Please see the following links for guidance and support about what coronavirus (COVID-19) is, what to do if you think you or your household have symptoms, what to do if you have been told to self-isolate, what it means for those who are higher risk, how you can protect yourself and others from coronavirus as well as where you can go to get further information.

How has our service changed?

In order to create the safest possible environment for our children, young people and families, the service is adopting a ‘Virtual First’ approach in line with the Royal College of Speech & Language Therapist guidelines and UHB NHS Trust recommendations. This means that more consultations will happen via telephone and video where applicable, with face to face sessions limited to only those that cannot be completed virtually and with use of appropriate Personal Protective Equipment (PPE) and distancing guidelines. Schools and Nurseries are welcome to link in to the consultations where appropriate and with parental consent, and we will continue to provide written reports with strategies to follow.

If you have any questions and would like to discuss this with a member of team, please do not hesitate to contact us on 0121 722 8010 where we will be happy to help. We are available Monday – Friday, between 8am and 4pm.

Are you still accepting referrals?

Yes, of course! We are continuing to accept any referrals made to the service where the child has been found to be eligible. More information on eligibility to our service can be found on our page on how to make a referral.

What will happen with my initial appointment?

Once your child’s referral has been accepted and you have been sent a letter inviting you to book onto telephone consultation, you will need to contact the service to arrange a convenient time for this to happen.

The exception to this is when a formal assessment is deemed as essential to determine a child’s communication skills, where the child is able to adhere to current distancing guidelines. The formal assessments take place face to face in one of our community clinics, at the moment only one adult is able to attend with the child being assessed and sessions will be limited in time to complete only the information required that cannot be gained virtually. You will be provided with a follow up telephone appointment to discuss any other needs in detail.

So, what happens after that?

You and the therapist will decide together what the next steps are, depending on the needs of your child and family. You may be offered a review telephone call, provided with a home programme that you have created together with the therapist or be directed to other useful resources.

Local help

The following links detail help and resources available for Solihull residents.

Further help

Please see the links below for more help and resources available from wider services that you or your child may find helpful.

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